We offer distinct advantages over our competitors, notably our team of highly competent employees who excel in managing client relationships and anticipating their needs. This expertise is a key factor in the high level of satisfaction expressed by our clients. Furthermore, our commitment to accessibility and responsiveness—ensuring we are reachable at all times to address inquiries and requests—sets us apart in the industry.
Who we are
The Company
DELCO, a division of Al Sarooj Korea, was established in the UAE in early 2013. Since then, we have grown into a diverse team of professional staff, developing an exceptional approach to delivering a wide range of oil and gas field services across multiple industries.
We specialize in both onshore and offshore services in the oil and gas sector, as well as in the nuclear power plant area. Our offerings include heavy equipment rental, buses and light vehicles rental, technical manpower supply, and a variety of general contracting services. Over the years, our principal strength has been our ability to meet and exceed our customers' needs, providing tailored solutions that drive their success.
Over the years, we believe our principal strength is the capability to satisfy our customer's need.
Delco
Vision
At DELCO, we are committed to delivering exceptional service to our clients, striving to become a recognized leader in the industry for excellence. With our extensive experience and expertise, we offer comprehensive execution services that include meticulous work planning and adjustments, all aimed at enhancing efficiency, reducing costs, and minimizing environmental impact.
As part of our expansion strategy, we are dedicated to integrating these practices into our daily operations, ensuring that projects are completed on schedule.
We are committed to nurturing and maintaining strong relationships with our clients, providing services that offer a solid foundation for future growth and long-term success..
Mission
DELCO is devoted to providing superior quality services to our clients, fostering strong relationships and client loyalty. Our seasoned management team consistently strives to meet and surpass expectations, establishing a benchmark for excellence within the industry. We take pride in our proactive approach, continually adapting and innovating to address the evolving needs of our clients. By leveraging our extensive industry knowledge, we deliver customized solutions that enhance efficiency and drive success. Our commitment to quality and dependability is at the core of our operations, ensuring our clients receive exceptional service. As we continue to expand, DELCO is dedicated to investing in our team and technology, enhancing our ability to achieve outstanding results. Our steadfast commitment to integrity and professionalism ensures we remain a trusted partner for all our clients' needs. .
Values
Our values are built upon a foundation of Safety, Integrity, Inclusion, and Diversity. We are committed to achieving performance excellence in all that we do.
Our Goal
Our goal is to build enduring relationships with our customers by consistently exceeding their expectations and earning their trust through exceptional performance from every member of our team. We are committed to developing long-term partnerships with our clients, grounded in safety, quality, timely service, and anticipation of their needs. To achieve this, we prioritize treating all employees fairly and engaging them in the quality improvement process, ensuring responsive and cost-effective execution of our work.
Our Advantage
Our equipment is rigorously maintained to ensure optimal performance and reliability, minimizing any disruptions during rental periods. Each piece of equipment undergoes comprehensive inspections both before and after use, conducted by our highly skilled maintenance team. To further enhance our service, we offer customers the option to engage our support personnel with their equipment lease. This provision ensures that any issues that arise are resolved swiftly and effectively. Additionally, all incidents are meticulously recorded, providing valuable data for ongoing improvements and future operational enhancements. Our commitment to maintenance and support underscores our dedication to delivering exceptional service and maintaining high standards of reliability and customer satisfaction.
With a decade of experience in the equipment rental, manpower supply, and general contracting industries, our company delivers exceptional expertise and value. We maintain a long-term contract with Barakah Nuclear Power Plant (BNPP), where we are proficient in all on-site procedures, including the OCA Badge process, safety induction, training, and CICPA pass processing. Our extensive experience extends to managing substantial equipment and manpower supplies, as well as providing facilities maintenance services across various locations, including Ruwais Takreer, Borouge, Fujairah F3, and HVDC. We serve a diverse range of clients, including KHNP, KEPCO, KPS, LG Electronics, and Samsung Engineering, showcasing our ability to meet the complex demands of major projects with both efficiency and precision.
Lastly, we take immense pride in delivering exceptional customer care, a standard of service that sets us apart in the industry. Our customer care team is not only well-versed in current industry trends but also extensively trained to handle a wide array of customer interactions with professionalism and empathy. We are dedicated to understanding and addressing the unique needs and preferences of each client, ensuring a personalized and positive experience. Our team’s expertise allows us to effectively manage diverse customer temperaments and resolve any issues swiftly, reinforcing our commitment to excellence and fostering long-term client relationships.